Our Quality Promise

Yes. Every piece is individually hand-painted by a professional textured-art artist.

Our artworks are not machine-printed images or ordinary canvas prints covered with a transparent texture layer. Each artist builds the composition, colors, brushwork and three-dimensional details by hand.

Because every piece is handmade, small variations in texture, brushstrokes and color transitions are natural. These details make each artwork unique.

Once your artwork is completed, we will send you photos or a video of the actual finished piece for approval.

You can review the overall composition, actual colors, dimensional texture, size, proportions, framing and finishing.

We arrange packaging and shipment only after receiving your approval. This transparent process helps ensure that the finished artwork meets your expectations.

A handmade artwork cannot be reproduced with the mechanical precision of a printed image.

Our artists carefully recreate the composition, color palette and overall style. Slight differences may appear in brushstrokes, color blending and texture patterns. Lighting, photography and screen settings can also affect how colors appear.

These subtle variations are not defects—they are part of the character and authenticity of handmade art.

We use professional, environmentally responsible materials suitable for creating fine artwork.

Our artists select paints and texture mediums according to the artwork’s size, structure and required texture depth. Professional art materials provide better adhesion, color performance, flexibility and long-term stability than ordinary wall filler or low-cost construction materials.

We care about both artistic quality and material safety.

Our artists use professional layering, drying and inspection methods to minimize the risk of cracking or peeling.

We carefully control the thickness of each layer and allow sufficient drying time before continuing. As with all dimensional handmade artwork, environmental conditions can affect materials over time.

Keep the artwork away from excessive moisture, direct sunlight, extreme heat and sudden temperature changes.

Some texture materials naturally contract slightly as moisture evaporates during drying.

Our artists account for this during the creative process and build the texture in layers to preserve its dimensional appearance. Your approval photos or video are taken after the artwork has dried and been inspected, so they accurately represent its final texture.

We select appropriate canvas, stretcher bars and reinforcement methods according to the artwork’s size and weight.

During production and framing, we inspect canvas tension, the inner frame and the overall structure to reduce the risk of sagging, loosening or distortion. Additional reinforcement and protection may be used for especially large or heavily textured pieces.

A hand-painted textured artwork is created through a completely different process from a machine-printed decorative picture.

Each piece may involve composition planning, color preparation, base-layer painting, hand-sculpted texture, multiple drying stages, detail refinement, quality inspection, customer approval and protective packaging.

The price reflects the artist’s time, professional materials, craftsmanship, customization, inspection, framing and careful delivery preparation. Every piece is individually created—not mass-produced.

We provide additional protection for the textured surface, frame, edges and corners.

The artwork is carefully cushioned and reinforced to reduce pressure, friction, impact and movement. Whenever practical, we use safe and environmentally responsible packaging materials while maintaining the protection required for dimensional artwork.

If you notice visible shipping damage, keep the original packaging and contact us promptly with clear photos or a video.

Use only a soft, dry tool to remove dust, and never scrub the textured surface with a wet cloth.

• Gently dust with a soft, dry brush or low-power cool air.
• Keep sharp objects away from raised textures.
• Do not use water, alcohol or household cleaners.
• Avoid humidity, prolonged direct sunlight, heaters and air-conditioning vents.

Proper display and care will help preserve the artwork’s color, texture and structure.

Yes. We offer customization based on your space and preferences.

Before production begins, you may discuss the size, orientation, primary colors and frame finish with us. For the best guidance, provide a photograph of your space, wall dimensions or color references.

Once production has started, certain details may no longer be easy to change, so please share all requirements in advance.

We take every customer’s delivery experience seriously.

If your artwork arrives damaged, has a framing issue or differs significantly from the approved finished piece, keep the original packaging and send us clear photos or a video. We will review the situation and provide appropriate assistance based on the specific issue.